John Koehm
John Koehm
03:42 08 Nov 19
I have been a customer of Juan’s for many years. He is a great person. He has always exhibited professionalism, is intelligent and has a great work ethic. He works hard, has technical knowledge and has the ability to please his customers. I live way out in the middle of nowhere and Juan often appears the same day I call or the next day. Anna, who usually answers the phone at Juan’s office is also a great person, always pleasant, and does whatever is needed to keep the customer happy. I highly recommend this place of business, in fact, when I finally needed a new spa, I bought it from Juan without hesitation.
Walter Friedrich
Walter Friedrich
19:39 17 Oct 19
Best experience ever. They were prompt to respond, very competitive pricing, installed it and removed old spa as planned. My number one choice for spas! Would highly recommend them to anyone.
Terence McGuire
Terence McGuire
18:44 17 May 19
Needed help with and older hot tub and we got it! So pleased with the repair, service, parts and new products we purchased.
Pat McKean
Pat McKean
17:46 15 Oct 18
I went in for some chalk for our billiards room and ordered a fire pit for the back yard. Nick helped us pick one out that is just perfect!
Mark Holland
Mark Holland
15:01 08 Oct 18
We love this place. My daughter is disabled and they went out of their way to get us the right spa and the right stairs for her. Amazing people
Eric Johnson
Eric Johnson
23:05 04 Mar 18
I have bought a lot of billiard items through nevada spas and billiards. Jay is by far one of the best and fair people to buy through he makes sure you are happy and enjoy whatever you buy through him.
Sherrie Johnson
Sherrie Johnson
21:05 24 Feb 18
Number one Spa store in Reno.
Mike Kolinski
Mike Kolinski
04:29 05 Jan 18
We purchased our pool table here, and had excellent service and set-up. Good prices as well.
david burgio
david burgio
21:02 10 Nov 17
I received my hot tub yesterday and it was expertly installed and extra supplies given. This is our second purchase from NV Spa and Billiards. We purchased one 2 years ago at our old home and received very good service while we owned it. It was delivered next day after purchase which was a nice surprise.
Kimm Dora
Kimm Dora
01:15 19 Sep 16
Went to pick up chalk for hubby and found a pink camo cue stick for myself!!! I saw that stick the minute we walked thru the door. Tod was so easy to work with as we also looking for a couple of other things. I'm almost afraid to go back, but I know we will back!!!!
Chalyn Tallman
Chalyn Tallman
00:55 16 Sep 16
Great Staff! Very knowledgeable and helpful. -David E Vaughn
Tom Lomax
Tom Lomax
19:59 16 Jul 16
Great service
Ana George
Ana George
18:45 12 Apr 16
Best spa place in Nevada or California. Well worth the drive for the customer service alone. Great selection, Juan is amazing. Been a repeat customer for over five years and will continue to purchase all of my game room and spa purchases.
Robert Laity
Robert Laity
17:25 22 Feb 16
Nevada Spa & Billiards installed a high-end spa at my rental property at Lake Tahoe (Radiance) in 2009. I purchased the property just over a year ago and found that the parade of "Spa Experts" who had worked on the maintenance over the prior 5 years had done more harm than good.I tracked down the team from Nevada Spa and Billiards that handled the original installation and found the real experts. Their maintenance team arrives in a truck fully loaded with spare parts and can handle just about any repair on the spot. They know what their doing. No more "hey dude... I need to get a turbo encapulator, I think, and it will take to two weeks to get the cheap unreliable unit in from China....if I remember to order it." Seriously, there are real dim wits in this business. Just read the reviews out there and you will learn about all the ways poorly trained spa guys can screw up your spa. Nevada Spa and Billiards knows what their doing and will keep your investment in top shape. I'm so glad they were able to repair my spa of all the evils from the past five years and get it back in top shape. PS: They also installed the pool table at my property which is great. When it comes time to re-felt the surface....you know who I intend to call. RKL, customer since 2014.
A B
A B
00:59 19 Feb 16
The only place I go for my billiard and spa needs in Reno. Always super friendly. Anytime they don't have something in Stock I need, they order it right away and always arrives in about 2 days. Cynthia always takes great care of me. Highly recommend!!
Amanda Silveira
Amanda Silveira
20:31 27 Jan 16
Great service and great products would come back for more
sandy71760
sandy71760
23:00 21 Dec 15
Great service, had what we needed, out the door with in 10 minutes
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